HotHawk social events now supported
OutboundSync now syncs HotHawk social messages and conversation tag events into HubSpot and Salesforce alongside existing email events.
Harris Kenny


HotHawk → Attio
Turn HotHawk's inbox decisions into Attio data. Each event writes a Note on the Person, and optional OutboundSync records let you filter by label, stage, or channel.
HotHawk connects to Attio through OutboundSync. HotHawk email sends, received emails, bounces, labels, thread assignments, threads marked done, opportunity updates, and social messages and tags each write a Note on the matched Attio Person. The optional OutboundSync custom object stores every event as a structured record for lists and views.
| Status | Beta (Attio is a one-way beta CRM) |
|---|---|
| Channels | Email and social |
| Direction | One-way, HotHawk → Attio |
| Attio records | People, with the related Company |
| Block lists | Not available for this pairing |
| HotHawk plan | Needs webhook access |
| Setup | Guided: the OutboundSync team runs onboarding |
HotHawk captures judgment calls: which label a reply got, who owns it, whether it became an opportunity. In Attio, those calls are most valuable as filterable data. The OutboundSync object records each one with its event type, platform, and timestamp, so you can build views of labeled replies or won opportunities by campaign.
Notes keep a readable record on the Person, including social threads handled in HotHawk. Anyone opening the record sees how the conversation was triaged, who handled it, and where it ended up.
Every event below arrives in near-real time and lands on the matched Attio record. Pick the ones you want per source.
| Event | Channel | Where it lands in Attio |
|---|---|---|
| Email sent— Includes sends to leads with a specific label | Note on the Person, plus an optional OutboundSync record | |
| Email received— Includes replies from leads with a specific label | Note on the Person, plus an optional OutboundSync record | |
| Email bounced | Note on the Person, plus an optional OutboundSync record | |
| Label added— A specific label, or any label | Note on the Person, plus an optional OutboundSync record | |
| Opportunity updates— Opportunity created, won, or lost, and deal stage changes | Note on the Person, plus an optional OutboundSync record | |
| Thread updates— Thread marked done or assigned | Note on the Person, plus an optional OutboundSync record | |
| Social message sent | Social | Note on the Person, plus an optional OutboundSync record |
| Social message received | Social | Note on the Person, plus an optional OutboundSync record |
| Social conversation tag added | Social | Note on the Person, plus an optional OutboundSync record |
Event names come from the HotHawk webhooks OutboundSync receives. Attio is a one-way beta, so exact event coverage is confirmed during onboarding. See the HotHawk event reference.
Filter OutboundSync records on HotHawk opportunity events to see which campaigns produce them.
List assigned and done threads to see how replies moved through the team.
Email and social activity from HotHawk share one Person record.
The options teams weigh before they commit a production sync.
| Option | What it does | Trade-off |
|---|---|---|
| Zapier, Make, or n8nCompare integration platforms | Catch HotHawk webhooks and write each event to Attio with a workflow you build. | Every event type, retry, and field change is a workflow you maintain, billed per task or step. |
| Custom buildBuild vs buy | Write your own service against the HotHawk and Attio APIs. | You own matching, deduplication, API limits, and every upstream schema change. |
| OutboundSync | Pre-built email and social activity sync into Attio People. | One-way beta with guided onboarding. Lighter configuration than HubSpot or Salesforce today. |
Install OutboundSync from the Attio App Store, then optionally create the OutboundSync custom object in CRM Settings.
The OutboundSync team creates your HotHawk source with you and points HotHawk's webhooks at it.
Select HotHawk when you create the Attio source, and confirm how contacts are matched.
Trigger one HotHawk event and confirm it on a real Attio Person.
Launch with the OutboundSync team watching the first production events in Attio.
Needs webhook access
OutboundSync receives HotHawk activity through webhooks. Confirm your HotHawk plan includes webhook access, or ask us to check during setup.
Attio is a one-way beta. There is no Attio plan gate on our side; onboarding runs with the OutboundSync team.
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TapcheckTutorials, case studies, and updates related to HotHawk.
OutboundSync now syncs HotHawk social messages and conversation tag events into HubSpot and Salesforce alongside existing email events.
Harris Kenny
A quick walkthrough with your own stack. Setup takes minutes, with no long-term contract.
